Going Greener in 2010

The Move to e-Statements and How It Affects You

On January 1, 2010, Coastal made two significant changes to the way we issue account statements:

1. Paper Statement Fee Expansion
   In an effort to cut costs and be a greener business, we are making e-Statements the preferred method of delivery. If you haven't done so already, please enroll in e-Statements before January 31st. Enrolling is easy and it's free! Simply login to Online Banking and click the e-Statements link to get started.

   If you do not wish to enroll in e-Statements and prefer to keep receiving a paper statement, we will gladly continue to provide that service for a $2 monthly fee. Printing and postage costs continue to rise, and as the majority of our members opt for electronic notification, it's fair that we ask only those who choose the more expensive paper option to help share in that cost. Again, you can avoid the fee by enrolling in e-Statements prior to January 31st.

2. Monthly Statement Cycle
   Because of recent changes to factors that determine who is required to get a monthly statement versus who can get a quarterly statement, we've opted to streamline the entire process and convert everyone to a monthly statement cycle.

   If you are accustomed to getting only quarterly statements or occasional monthly statements, you will now always get a monthly statement. If you've been getting those via paper statement and you opt to keep doing that rather than enroll in e-Statements, you will now be subject to the paper statement fee each month.

Our e-Statements have been very popular with our members. We hope that if you're not already using the service, you will soon discover how easy and convenient it can be.

Why e-Statements? They are: Fast, secure and FREE Generally available by the 3rd of each month. Archived for 14 months The same detailed list of transactions as paper statements A way to save money on energy, paper, postage and fuel Better for the environment A way to reduce the risk of fraud and ID Theft Each month, you'll receive an email notification, informing you that your e-Statement is ready. Login to Online Banking and select "e-Statements" to view your statements. (Note: We do not email your actual statement.)

Paper Statement Fee Basics Paper statements = $2 per month fee Applies to all deposit statements Members under 18 are exempt Members born before 1950 are exempt Avoid the fee by enrolling in e-Statements Select Fee Waiver members are exempt.