Coastal is posting Advance Child Tax Credit Payments as soon as the funds are received. For more information, learn more

P2P PAYMENTS

Send money to a friend fast and easy. Right inside the Bill Pay tab in Digital Banking

PERSON-TO-PERSON PAYMENTS FEATURES

It’s Simple
Just sign into Digital Banking and select the Bill Pay tab to get started.
It’s Fast
The money shows up in your recipients’ account within 2 business days after you make the transfer.
It’s Free!
There are no fees if the recipient chooses a bank transfer to receive the money.

Using Person to Person Payments is Easy

All you need to get started is their email address or mobile phone number. Simply select the Bill Pay tab inside Digital Banking to get started.

Frequently Asked Questions

Person to Person Payments (P2P) is a free digital service that lets you securely send money electronically to friends, family or anyone with a bank account in the U.S. All you need to get started is their email address or mobile phone number. You can send money from your Coastal checking. Simply select the Bill Pay tab inside Digital Banking to get started.

There is no fee if the recipient of the payment chooses a bank transfer to receive the money.

  • Once your payment has been sent, the recipient will receive either an email or text message with instructions on how to accept the money.
  • The recipient will choose their bank account to receive the payment for free. They will be paid within two business days. The money will be removed from your account after 5:00 pm on the day the recipient claims the funds.
  • The recipient will choose their bank account to receive the payment for free. They will be paid within two business days. The money will be removed from your account after 5:00 pm on the day the recipient claims the funds.
  • Recipients have seven days from the Send On date to claim the funds. If funds are not claimed within seven days, the link to claim them will expire and the money will stay in your account.

When using Person to Person Payments, you will set up a security question and answer for your recipient to answer the first time you do a transaction together. The answer to the security question is “space sensitive.” For example, if you write “WakeForest” without spaces and the recipient writes “Wake Forest” with spaces, the security question would be invalid. There are a limited number of attempts a recipient can make to answer the security question correctly before the transaction is cancelled automatically. So be sure to communicate directly with the person you are sending money to.

If an electronic payment is rejected, the money is returned to your account after a few business days.

If you used Popmoney within the past two years (February 2019 – May 2021), we have created an eDoc (inside Digital Banking) for you with a list of all the names of your prior P2P contacts as these did not convert to our new system. This list will help you set up your prior contacts into our new Person to Person payments service.


Coastal has great service, user-friendly applications, and always takes great care of my money!
a Coastal Member

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