Bill Pay

Pay your bills from anywhere.

You decide when your bills are paid and can even set reminders.

BILL PAY UPDATE 6/04/21

 

We are upgrading our Bill Pay and Person to Person Payments service inside Digital Banking. Our current Bill Pay and Popmoney systems will go down the morning of Friday, June 4th. The new Bill Pay system will go live the following Monday, June 7th. There will be no additional disruptions of Digital Banking Services that weekend. 

For current Bill Pay users, all billers, scheduled payments, and payment history (up to 24 months) will automatically convert to the new platform. Any payments scheduled on our previous provider will still process. Some users will need to update biller information (address, account number, etc.) that we were unable to convert to our new system. 

Benefits of Our New Bill Pay and Person to Person Payments Services

  • Mobile friendly and full featured on both desktop and mobile 
  • Person to Person payments will be fully integrated within Bill Pay for a seamless experience
  • Improved user interface design 
  • Current Bill Pay users' reoccurring payments and transaction history will convert to our new platform 

This upgrade will include the following changes: 

  • Some electronic payments will be moving to check payments because existing billers may not be set-up in our new system 
    • Because it takes time for a biller to cash a check, the money will withdrawn not on the due date, but on the day the check is cashed. It is important to know this so you do not think the bill has not been paid and send a duplicate payment by accident 
  • You may also need to update your payment information manually for these billers 
Bill Pay

Get peace of mind with Bill Pay

  • Access easily through Digital Banking
  • View and pay each bill without ever handling a piece of paper
  • Set up alerts that notify you when the latest bill arrives, when a bill has been paid and when a payment is due
  • Schedule automatic payments of your utility bills and other monthly bills to avoid missed payments and late fees

Great people, service and products. Online banking makes life so much easier.
a Coastal member

Frequently Asked Questions

No, Bill Pay is a standard service that is free to all Coastal members. Expedited payments are also available, but charges may apply.

Log in to Digital Banking and select the Bill Pay icon. Once you have reviewed and accepted the terms and conditions, Bill Pay will walk you through setting up a payee and making your first payment.

The way the payment is remitted depends on the merchant, payment history, recent activity, and the amount of the payment. Depending on the payment method some payments are debited up front before the check is mailed. To determine if your payment was processed in this manner you can refer to your account transaction history. The account will show debited on the due date you entered in bill pay.

Yes. You can edit or delete payments in the Scheduled Payments section.

Yes. You can choose from a variety of frequencies in a drop-down menu when setting up a new payment.

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