If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to firstname.lastname@example.org. Once we receive your request we will send the PIN to you in the mail.
Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.
You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.
If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.
You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option. To change the PIN number on your credit card, simply call (888) 891 -2435. You cannot choose or change the PIN on your ATM card.
There is no charge to order a new card. However if you would like the card expedited, additional charges may apply. If a card is lost or stolen, a replacement charge may apply in some instances.
Not a Member Yet? Get the process started here.
That’s just a fact of life in the fast-paced, high-tech world we live in. At Coastal, we share your desire to communicate more quickly. We understand that you don’t want to wait for the postal carrier to deliver your monthly account statements. That’s why we have the e-Docs service.
Put simply, e-Docs puts your Coastal account information at your fingertips. Use your computer or mobile device at your convenience to check on your checking, savings and loan balances, study your recent transactions, sift through older, archived account statements or peruse any notices Coastal has sent out. Also, don’t worry about your personal data falling into the wrong hands. We’ve put into place extensive security measures to ensure your private information stays private. We may be fast, but we’re also careful.
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