Coastal Credit Union
Main Site Search

253175494

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option.  To change the PIN number on your credit card, simply call (888) 891 -2435.  You cannot choose or change the PIN on your ATM card.

There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

Coastal Credit Union
Main Site Search
What is Coastal's ABA Routing Number?

253175494

What do I do if I have forgotten my Personal Identification Number (PIN) for my debit card?

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

How do I reorder personal checks?

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

Can I choose a new Personal Identification Number (PIN) on my ATM, debit or credit card?

You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option.  To change the PIN number on your credit card, simply call (888) 891 -2435.  You cannot choose or change the PIN on your ATM card.

Is there a charge for ordering an ATM card, a debit card, or a credit card?

There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

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Raleigh, NC Branch - Creedmoor Road

Visit us on Creedmoor Road in Raleigh, NC

We're here to serve our neighbors

Here's where to find us in Raleigh, NC

Raleigh, NC Branch - Creedmoor Road 7451 Creedmoor Road Raleigh, NC 27613

Lobby Hours

Mon. - Fri.: 8:30 a.m. - 5:30 p.m.

  • We encourage you to schedule an appointment by using the scheduling tool inside of online banking.
  • Among the precautions we’re continuing to take against the spread of COVID-19, we require that you wear a mask when visiting a branch. 
  • Temperature checks are being done upon arrival for anyone needing one-on-one service with a Coastal employee. Anyone registering above the CDC recommended threshold of 100.4°F will be asked to reschedule or use online banking instead. If you have any symptoms of COVID-19, or have been exposed to someone confirmed to have COVID-19 in the past 14 days, please reschedule your appointment.

Extended Teller Hours

Seven days a week: 7:00 a.m. - 7:00 p.m.

Features

Full Service
Drive-Up ATM
Coinstar - Coin Machine
Signature Guarantee
Notary
Mortgage Officer available by appointment
CFS Financial Advisor available by appointment

Hello, neighbor.

Friendly professionals at Coastal's Raleigh, NC branch can help you open a checking or savings account, apply for a mortgage, auto loan or personal loan, and use all of our services and products to your advantage, including our ATMs. As a member, you also have access to more than 80,000 surcharge-free* ATMs and more than 5,000 CU Service Centers nationwide where you can walk into a branch and conduct business just as you would in a Coastal branch.

*The first five non-Coastal ATM withdrawals during a specific month are free of charge. Every withdrawal after is charged a $2.00 non-Coastal ATM fee. There is no fee (surcharge) from the ATM owner when you use a CO-OP, Allpoint, CashPoints or Sheetz ATM.

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