Coastal is posting Advance Child Tax Credit Payments as soon as the funds are received. For more information, learn more

Holiday Schedule

Even we need to take a few days off every year.

Coastal’s Call Center is open every day except Christmas and Thanksgiving

Here are the highlights of Coastal’s holiday schedule:

  • Our branches and headquarters are closed most major holidays
  • Take care of your banking business through our Call Center (800-868-4262) 24 hours a day, every day, except for Christmas and Thanksgiving
  • You always can access Online Banking and Mobile Banking, 24/7/365

COASTAL'S 2021 Holiday Schedule

Branches &
Teller Service Call Center
New Year's Day
Friday, Jan 1
Closed Closed Open 24 hours
Martin Luther King Jr Day
Monday, Jan 18
Closed Closed Open 24 hours
Presidents' Day
Monday, Feb 15
Closed Closed Open 24 hours
Sunday, April 4
Closed Closed Open 24 hours
Memorial Day
Monday, May 31
Closed Closed Open 24 hours
Independence Day
Sunday, July 4
Observed Monday, July 5
Closed Closed Open 24 hours
Labor Day
Monday, Sep 6
Closed Closed Open 24 hours
Columbus Day
Monday, October 11
Closed Closed Open 24 hours
Veterans Day
Thursday, November 11
Closed Closed Open 24 hours
Thursday, Nov 25
Closed Closed Open 24 hours
Christmas Eve
Friday, Dec 24
Closed 7:00 am - 12:00 pm Open 24 hours
Saturday, Dec 25
Closed Closed Closed
Checking Accounts
Checking Accounts
Choose a customized checking account with low fees and high rates.

The Coastal App alone has made everything super simple and easy to manage. I rarely ever physically go to the bank but I feel like I'm completely in control of my money and how it's managed.
Alyssa P.

Frequently Asked Questions

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to Once we receive your request we will send the PIN to you in the mail.

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option.  To change the PIN number on your credit card, simply call (888) 891 -2435.  You cannot choose or change the PIN on your ATM card.

There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

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