If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to firstname.lastname@example.org. Once we receive your request we will send the PIN to you in the mail.
Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.
You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.
If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.
You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option. To change the PIN number on your credit card, simply call (888) 891 -2435. You cannot choose or change the PIN on your ATM card.
There is no charge to order a new card. However if you would like the card expedited, additional charges may apply. If a card is lost or stolen, a replacement charge may apply in some instances.
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It is easy to join online. We will guide you through the process while helping you open your Certificate.
Available terms are 7-90 days, 6, 12, 24, 36, 48 and 60 months. Occasionally, other terms are available on a promotional basis.
Deposits are insured by National Credit Union Administration (NCUA) up to $250,000.
Yes. The minimum deposit needed to open an account is as low as $250. For certificates 7-90 days, a $50,0000 minimum is needed.
You can fund your new account by transferring money from an existing Coastal or non-Coastal account or by check at a branch location convenient to you.
Dividends are compounded daily and post to the designated share at the end of the month.
Federally Insured by the NCUA.
1. APY – Annual Percentage Yield. Certificate requires $250 minimum to open and will automatically renew at the end of the term. Fees may reduce earnings on account. Rates subject to change without notice. Penalty for early withdrawal. APY is accurate as of the last dividend declaration date.
2. Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA/SIPC) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. Coastal Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.
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