If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to email@example.com. Once we receive your request we will send the PIN to you in the mail.
Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.
You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.
If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.
You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option. To change the PIN number on your credit card, simply call (888) 891 -2435. You cannot choose or change the PIN on your ATM card.
There is no charge to order a new card. However if you would like the card expedited, additional charges may apply. If a card is lost or stolen, a replacement charge may apply in some instances.
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It is easy to join online. We will guide you through the process while helping you open your Checking account.
Banking doesn’t have to be complicated. At Coastal, we know that everyday money management is challenging enough, so we made sure that your checking account is as user-friendly as possible. Our Basic Checking provides you with all the convenient access you need and want without all the restrictions to help you bank better.
Your debit card is automatically enrolled in Visa® Account Updater (VAU). VAU is a program that automatically sends participating merchants your card data every time it changes, including recurring payments and card-on-file relationships
Make Secure contactless purchases with Apple Pay® or wherever you see the Contactless Symbol2. Plus the added security of fraud alerts
You are automatically enrolled to receive debit fraud alerts via text message to identity unauthorized activity3
Yes, the minimum required to open a checking account is $100. However, there is no minimum balance required to enjoy all of the features of your account or to waive any fees.
Our Basic and Go Green Checking accounts do not have any monthly service fees.
Yes, in addition to continued fraud monitoring, all of your deposits are federally insured, up to $250,000 through the NCUA. We are also pleased to provide convenient fraud text alerts for debit cards as well as debit card controls using CardNav.
Yes, Coastal has several options available to guard against overdraft. You can link a savings or money market account to automatically transfer funds in the event of an overdraft. In addition, many accounts are eligible to enroll in Bounce Guard or Bounce Guard Plus which can limit the fees incurred in the event of an overdraft.
All Coastal memberships come with complimentary idAlly, identity theft recovery services. In addition, you can complete transactions nationwide using our network of shared branches and Allpoint ATM locations.
Apple® and Apple Pay® are trademarks of Apple® Inc., registered in the U.S. and other countries.
1. The first five non-Coastal ATM withdrawals during a specific month are free of charge. Every withdrawal after is charged a $2.00 non-Coastal ATM fee. There is no fee (surcharge) from the ATM owner when you use a CO-OP, Allpoint, CashPoints or Sheetz ATM.
2. The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC.
3. Valid mobile phone number required. Data and other wireless carrier charges may apply.
Minimum required amount to open is $100.00. Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
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