Coastal’s Coronavirus Disease (COVID-19) Response

Updated August 4, 2021

  • Effective August 5, we are once again requiring masks to be worn in all of our locations.
  • If you need to visit a branch, we encourage you to schedule an appointment by using the scheduling tool inside of online banking.

Coastal's Member Tools

Keeping our members and employees safe

We encourage you to familiarize yourself with our digital banking tools and resources. Online Banking is available 24/7 and you can easily access your account through our mobile app which features mobile check deposit. You can also access our 24/7 call center at 919-420-8000. 

Digital Tools

Mobile Check Deposit

During financial hardship, Coastal is here to help. We can provide assistance around Coastal loan modifications and disaster relief loans.

Member Assistance Program

For information about relief programs for small businesses, visit the U.S. Small Business Administration’s website.

SBA COVID-19 Relief Options

We’ve partnered with GreenPath Financial services to provide you free access to debt management services, free one-on-one financial counseling, financial education tools, and more. Get started today and let GreenPath Financial services help you with:
Free Financial, Counseling​ Debt, Management Plan (they can negotiate on our member’s behalf), Housing Services, Student Loan Counseling, Credit Report Review, and Financial Education.

Debt Counseling Page

Helping Our Community

The Coastal Credit Union Foundation has provided more than $1 million in unrestricted grants to nonprofits in all 16 counties that we serve, to provide community assistance in response to the COVID-19 pandemic.

Coastal Credit Union Foundation

Learn more about the organizations we've partnered with in our community to help you through financially difficult times:
Food, Housing, Youth Development, Crisis Intervention, and Non-Profit Business Resources.

 Community Resources Page

How does the CARES Act impact you? View our guide on how to access these benefits and how we can help.


View job opportunities in North Carolina.


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