The easiest way to start or change your direct deposit is to contact your employer's HR or Payroll Department or log into your Employer's Payroll Site. They will have you fill out a direct deposit authorization form. To complete this form, you will need to know Coastal's Routing Number, your full 14 digit Account Number, and the account type, such as Go Green Checking
Click here to learn how to find Coastal's Routing number and your full account number:
If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to firstname.lastname@example.org. Once we receive your request we will send the PIN to you in the mail.
Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.
You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.
If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.
You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option. To change the PIN number on your credit card, simply call (888) 891 -2435. You cannot choose or change the PIN on your ATM card.
There is no charge to order a new card. However if you would like the card expedited, additional charges may apply. If a card is lost or stolen, a replacement charge may apply in some instances.
Earn more on your checking account.
Make the most out of your home's value.
Use our calculator to find out how much you can afford when buying a car.
Give your savings a boost!
Payments on-the-go have never been easier!
Not a Member Yet? Get the process started here.
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Manage your card preferences all on your own terms - turn your card on/off, set alerts, or set spending limits with Coastal CardNav**
Credit cards are an extremely valuable financial tool that may build or improve your credit when used responsibly. That means, spending within your means and paying your credit card bill on time to avoid paying interest and being in credit card debt.
Fraud text alerts are designed to help protect you by more quickly identifying fraudulent transactions, and reduces the inconvenience of having your card blocked for legitimate transaction that we couldn’t confirm.
Coastal has upgraded our online banking and mobile banking platforms to a brand new unified system, which we are calling Digital Banking.
Access your Coastal Federal Credit Union accounts, quickly and conveniently, wherever you are with COASTAL Digital Banking! COASTAL Digital Banking allows you to check balances, make transfers, pay bills, and more!
With the Coastal CardNav** app, you get peace of mind for your Coastal debit and credit
cards, right at your fingertips.
You can activate your credit card in two ways: by calling the number affixed to your card (888-691-8661) or by logging into Online Banking and click on your Credit Card Loan Details. Then choose MyCardInfo.
If you would like to set a PIN for your card, simply call 888-891-2435 and follow the prompts. If you have forgotten your PIN, contact us at 919-420-8000 or 800-868-4262.
You may access your credit card history, transactions, payments, and details within Online Banking.
Log into Online Banking and click on your Credit Card Loan Details > MyCardInfo > e-Statements to enroll. e-Statements are free and convenient. You can resume paper statements at any time.
The Annual Percentage Rate (APR) can be found on your monthly statement.
All loans are subject to approval.
1. APR - Annual Percentage Rate. Your rate is determined by your creditworthiness. Normal credit approval applies. A special introductory offer on purchases and balance transfers rate of 0.00% APR applies for 6 months from the account open date. At the end of 6 billing cycles, the transferred balances will migrate to the standard rate qualified for. Fees tied to balance transfers do apply. You may not transfer balances from one Coastal credit card to another, nor can it be used to make a payment on a Coastal loan. Variable rate subject to change with the market based on the Prime Rate.
2. Points will be earned on Net New Purchases, which will be your purchases minus returns/credits made on your credit card account. You will earn 1 point per $1 for all other Net New Purchases you make. Rewards Visa® Terms and Conditions.
3. Application and Solicitation Disclosure (pdf)
Guide to Benefits
Consumer Credit Card Agreement (pdf)
4. Valid mobile phone number required.
**Data and other wireless carrier charges may apply
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