Coastal Credit Union
Main Site Search

The easiest way to start or change your direct deposit is to contact your employer's HR or Payroll Department or log into your Employer's Payroll Site. They will have you fill out a direct deposit authorization form. To complete this form, you will need to know Coastal's Routing Number, your full 14 digit Account Number, and the account type, such as Go Green Checking

Click here to learn how to find Coastal's Routing number and your full account number:

253175494

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option.  To change the PIN number on your credit card, simply call (888) 891 -2435.  You cannot choose or change the PIN on your ATM card.

There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

Coastal Credit Union
Main Site Search
How do I set up direct deposit?

The easiest way to start or change your direct deposit is to contact your employer's HR or Payroll Department or log into your Employer's Payroll Site. They will have you fill out a direct deposit authorization form. To complete this form, you will need to know Coastal's Routing Number, your full 14 digit Account Number, and the account type, such as Go Green Checking

Click here to learn how to find Coastal's Routing number and your full account number:

What is Coastal's ABA Routing Number?

253175494

What do I do if I have forgotten my Personal Identification Number (PIN) for my debit card?

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

How do I reorder personal checks?

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

Can I choose a new Personal Identification Number (PIN) on my ATM, debit or credit card?

You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option.  To change the PIN number on your credit card, simply call (888) 891 -2435.  You cannot choose or change the PIN on your ATM card.

Is there a charge for ordering an ATM card, a debit card, or a credit card?

There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

Download mobile apps:

  • Download on the App Store
  • Get it on Google Play

REWARDS VISA®

Pay no interest on purchases or balance transfers for the first 6 billing cycles.1 Intro rate of

0.00%APR1

Apply Online

REWARDS VISA® FEATURES

Unlimited Points
3x points on gas, 2x on groceries, 1x on all other purchases2
Exciting Rewards
Redeem points for money back, travel, entertainment, and more!
Unrivaled Control
Access to Coastal CardNav**, giving you more security and control of your cards

Here’s how a Rewards Credit Card can help you bank better:

  • Earn 1 point per $1 on everyday purchases2 (unlimited points)
  • Introductory 0% APR on purchases and balance transfers for first 6 Billing Cycles.1 After that, the standard variable APR will be 11.25% to 18.00%3 on purchases and balance transfers
  • No annual fee3

The Perks You’ll Love

  • Earn unlimited rewards with our Share Points Reward program
  • Redeem your points for money back, travel, entertainment, and other cool items
  • Redeem your points right at the pump! Simply use your card at participating BP stations. 2,000 points =$.50 reward per gallon, up to 20 gallons!

 

The Control You Need

 

Resource Center

4 Benefits Of Credit Cards

Credit cards are an extremely valuable financial tool that may build or improve your credit when used responsibly. That means, spending within your means and paying your credit card bill on time to avoid paying interest and being in credit card debt.

Credit Card Fraud Text Alerts

Fraud text alerts are designed to help protect you by more quickly identifying fraudulent transactions, and reduces the inconvenience of having your card blocked for legitimate transaction that we couldn’t confirm.

Coastal Digital Banking - Coastal Credit Union

Coastal has upgraded our online banking and mobile banking platforms to a brand new unified system, which we are calling Digital Banking.

Access your Coastal Federal Credit Union accounts, quickly and conveniently, wherever you are with COASTAL Digital Banking! COASTAL Digital Banking allows you to check balances, make transfers, pay bills, and more!

Download mobile apps:
  • Download on the App Store
  • Get it on Google Play

CardNav - Coastal Credit Union

With the Coastal CardNav** app, you get peace of mind for your Coastal debit and credit cards, right at your fingertips.

  • Turn cards on or off in seconds
  • Use GPS to restrict transactions to a designated area
  • Limit card use to specific merchants or purchases
  • Receive real-time, in-app alerts that let you know when and where your card is being used
  • Set spending limits
Download mobile apps:
  • Download on the App Store
  • Get it on Google Play

Frequently Asked Questions

You can activate your credit card in two ways: by calling the number affixed to your card (888-691-8661) or by logging into Online Banking and click on your Credit Card Loan Details.  Then choose MyCardInfo.

If you would like to set a PIN for your card, simply call 888-891-2435 and follow the prompts.  If you have forgotten your PIN, contact us at 919-420-8000 or 800-868-4262.

You may access your credit card history, transactions, payments, and details within Online Banking.

Log into Online Banking and click on your Credit Card Loan Details > MyCardInfo > e-Statements to enroll. e-Statements are free and convenient. You can resume paper statements at any time.

The Annual Percentage Rate (APR) can be found on your monthly statement.

All FAQs

All loans are subject to approval.

1. APR - Annual Percentage Rate. Your rate is determined by your creditworthiness. Normal credit approval applies. A special introductory offer on purchases and balance transfers rate of 0.00% APR applies for 6 months from the account open date. At the end of 6 billing cycles, the transferred balances will migrate to the standard rate qualified for. Fees tied to balance transfers do apply. You may not transfer balances from one Coastal credit card to another, nor can it be used to make a payment on a Coastal loan. Variable rate subject to change with the market based on the Prime Rate.

2. Points will be earned on Net New Purchases, which will be your purchases minus returns/credits made on your credit card account. You will earn 1 point per $1 for all other Net New Purchases you make. Rewards Visa® Terms and Conditions.

3. Application and Solicitation Disclosure (pdf)
Guide to Benefits
Consumer Credit Card Agreement (pdf)

4. Valid mobile phone number required.

**Data and other wireless carrier charges may apply

 

Need help?

Or Call Us