If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to email@example.com. Once we receive your request we will send the PIN to you in the mail.
Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.
You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.
If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.
You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option. To change the PIN number on your credit card, simply call (888) 891 -2435. You cannot choose or change the PIN on your ATM card.
There is no charge to order a new card. However if you would like the card expedited, additional charges may apply. If a card is lost or stolen, a replacement charge may apply in some instances.
Not a Member Yet? Get the process started here.
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It’s important to repay your home equity loan and rebuild your long-range credit rating and borrowing power. Regardless of loan size, you will be scheduled to repay the same amount every month. But as time goes on, more and more of the payment will go toward the loan’s principal and less will be needed to cover interest. This calculator can help you see how you’re progressing toward your goal of getting your balance back to zero.
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