STAY AT HOME ORDER: Coastal remains open to serve you. Branches will ONLY be offering outside / drive up service to reduce the risk of COVID-19 exposure. Click for details

Coastal Credit Union
Main Site Search

253175494

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

Coastal Credit Union
Main Site Search
What is Coastal's ABA Routing Number?

253175494

What do I do if I have forgotten my Personal Identification Number (PIN) for my debit card?

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

How do I reorder personal checks?

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

Download mobile apps:

  • Download on the App Store
  • Get it on Google Play

Credit Card Rates

Get an affordable rate and the spending power you need.

Various options so you can find the right fit

Lower rates make our cards a good option.

Credit cards are an indispensable part of life, so we offer various options that give you the flexibility you need with rates that work for your budget. We're here to help our members get the right credit card.

 

Visa Credit Card Disclosure

Visa Credit Card Rates

Product Intro Offer After Intro APR†
Signature Premier Rewards 0% APR for 12 months on Balance Transfers* 12.75% to 18.00%
Rewards Visa 0% APR on Purchases and Balance Transfers for first 6 Billing Cycles** 12.75% to 18.00%
Rate Advantage 0% APR on Purchases & Balance Transfers for 6 Billing Cycles** 8.75% to 18.00%
Rate Advantage Secured N/A 16.75%
Financial Education Center
Financial Education Center
Control your finances with a wealth of knowledge.
Having this account allowed me to save for college and now I have the opportunity to pay for my education without having to worry about interest.
Claudia M.

Frequently Asked Questions

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may log into Digital Banking and send us a request by secure message. Once we receive your request we will send the PIN to you in the mail.

You should receive your new card within the month that the card is set to expire. To prevent any delays getting you a card, please ensure your address on record is correct. If you do not receive your new card, please contact our Member Contact Center at cardservices@coastalfcu.org or call 919-420-8000.

Yes, in most cases these cards can be used outside of the United States; however, to better serve you while traveling its best to notify us for improved security and access to your accounts. By knowing when and where you are traveling, allows us to strive to minimize the chances of your card(s) being blocked or flagged for unusual activity. To notify us, please call our Contact Center at 800-868-4262. For your convenience you can access cash at ATM locations worldwide.

To receive a replacement just give us a call at 800-868-4262 or 919-420-8000. Please allow 7 to 10 business days to receive the replacement card.

If you suspect your debit card has been blocked you may contact us at 888-241-2440, or if outside of the U.S. contact them at 909-941-1034. If your credit card has been blocked, you may call 800-868-4262. To help ensure uninterrupted use of your card, notify us in advance that you are traveling so we may flag your account with the travel destination and dates of your trip so a financial surprise doesn't spoil your trip.

All FAQs

* A special introductory balance transfer rate of 0.00% APR applies for 12 months from the account open date. At the end of 12 billing cycles, the transferred balances will migrate to the standard rate qualified for.Fees tied to balance transfers do apply.

** A special introductory purchase and balance transfer rate of 0.00% APR applies for 6 months from the account open date. At the end of 6 billing cycles, the transferred balances will migrate to the standard rate qualified for. Fees tied to balance transfers do apply.

† Lowest rate based on Coastal Federal Credit Union's Qualified Loan Program. Your rate may vary and is determined by your credit worthiness.This ANNUAL PERCENTAGE RATE (APR) will vary with the market based on the Prime Rate. Normal credit approval applies.

Need help?

Send us a secured message: