Fraud Prevention Tools

Arm yourself with resources to combat identity theft and fraud.

Our tools provide invaluable peace of mind

Here's how our fraud prevention tools help you bank better:

  • Shop online and in-store confidently, knowing your Coastal credit and debit cards feature the latest security technology to safeguard your sensitive information
  • Access the latest information about new online security threats and data-breach warnings
  • Become more knowledgeable about fraud and other risks to protect yourself in the future
  • Automatically enrolled in debit fraud alerts via text message to identity unauthorized activity
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Fraud Prevention Tools Channel (In-Store or Online) Enrollment Benefits

Account & Card Alerts

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Online Opt In
  • Automatic alerts help you manage and protect your accounts
  • Find out immediately when certain account activity occurs, such as hitting a savings milestone or dipping below a certain threshold

Chip (EMV) Cards

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In-Store Comes Standard
  • Offers great security whenever you shop in-store or online
  • Unique, encrypted transaction code is generated every time you use your Coastal debit or credit card

Visa Checkout

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Online Opt In
  • Limits the places your card information is stored online, making it much harder for identity thieves to compromise your account information
  • Quicker transactions
  • Card details are never seen by the merchant

Apple Pay

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Both Opt In
  • Make purchases with your Coastal credit and debit cards without presenting your card to the merchant
  • Purchase items or services in-store, within apps and online
  • Pay more securely using special encryption generated by your device


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Online Opt In
  • Turn your debit card off when you aren’t using it.
  • Get immediate alerts each time card is used.
  • Set geographic areas where your card can be used (i.e., City or region)
  • Keep the card active around you — your card can be used wherever you are but nowhere else.
  • Limit card use to specific merchants or types of purchases.
  • Receive alerts when you’re getting close to any personal spending limits you’ve set.

Resource Center

Preventing Caregiver Fraud

Elder abuse and fraud targeting senior citizens is on the rise again in NC. We've even recently helped catch or prevent instances of it with Coastal members. Unfortunately, sometimes it's too late to recover stolen money or property.

Why Does My Card Keep Getting Compromised?

Are you tired of having your (debit & credit) cards replaced? Perhaps this has even happened to you more than once. While I am sorry we need to discuss this topic, we all need to be concerned about plastic card fraud because we can't make things more secure without EVERYONE working together.

Coastal Digital Banking - Coastal Credit Union

Coastal has upgraded our online banking and mobile banking platforms to a brand new unified system, which we are calling Digital Banking.

Access your Coastal Federal Credit Union accounts, quickly and conveniently, wherever you are with COASTAL Digital Banking! COASTAL Digital Banking allows you to check balances, make transfers, pay bills, and more!

Download mobile apps:
  • Download on the App Store
  • Get it on Google Play

CardNav - CardNav

The CardNav app from CO-OP Financial Services puts you in control of your debit card.

Quickly and easily manage your debit card(s) at the touch of a button. Set debit card controls, receive customized real-time transaction alerts, view recent transactions and transfer funds between linked accounts. CardNav provides next generation debit card management.

Download mobile apps:
  • Download on the App Store
  • Get it on Google Play

Better banking abilities and best customer service.
William L.

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