Chip (EMV) Cards

Get a higher level of security for each card-based transaction.

Taking the next step to combat fraud

At Coastal, we implement technology that we know will provide the security that you need,
and is why all Coastal credit and debit cards now feature chip technology. This new chip
technology adds another layer of encryption to protect your sensitive data and thwart
fraud. EMV cards are embedded with computer chips and tethered to technology that’s used
to authenticate chip-card transactions. Here’s what you need to know about our Chip (EMV)
Card:At Coastal, we implement technology that we know will provide the security that you need,
and is why all Coastal credit and debit cards now feature chip technology. This new chip
technology adds another layer of encryption to protect your sensitive data and thwart
fraud. EMV cards are embedded with computer chips and tethered to technology that’s used
to authenticate chip-card transactions. Here’s what you need to know about our Chip (EMV)
Card:

Why A Chip (EMV) Card Is The Right Choice For You

  • Many retailers are switching their card-reader terminals to accommodate chip technology, requiring you to insert your card into the terminal rather than swipe it
  • If a retailer doesn’t support the chip technology, you can still swipe your card to complete your transaction
  • Unique, encrypted transaction code is generated every time you use your Coastal debit or credit card to provide your card with maximum security

The Fraud Prevention Tools You Need

  • Shop online and in-store confidently, knowing your Coastal credit and debit cards feature the latest security technology to safeguard your sensitive information
  • Access the latest information about new online security threats, data-breach warnings, and fraud updates
  • You will be automatically enrolled in debit fraud alerts via text message to identity unauthorized activity1

Coastal’s Commitment To Your Security

  • We always balance speed and convenience with the best security practices and state-of-the-art technology

  • We’ll provide you with the knowledge and tools to help you protect yourself from fraud and other risks in the future
     

Wealth Management
Wealth Management
Plan for your financial future, face to face with us.

Better banking abilities and best customer service.
William L.

Frequently Asked Questions

You can activate your credit card in two ways: by calling the number affixed to your card (888-691-8661) or by logging into Online Banking and click on your Credit Card Loan Details.  Then choose MyCardInfo.

You can activate your debit/ATM card by calling the number on the activation sticker and following the prompts until you receive confirmation your card was successfully activated. You may also activate your card by making a transaction at a Coastal ATM.

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 to speak to a representative, available 24 hours a day, 7 days a week. You may also log into Online Banking and send us a request by secure message. Once we receive your request, we will send the PIN to you in the mail to the address on file.  You will receive your PIN mailer within 5-7 days.

If you would like to set a PIN for your card, simply call 888-891-2435 and follow the prompts.  If you have forgotten your PIN, contact us at 919-420-8000 or 800-868-4262.

Established limits are daily:

Classic - PIN $1000 Purchase/Credit $2000

Go Green - PIN $1000 Purchase/Credit $5000

HSA - PIN $1000 Purchase/Credit $3000

If you suspect your debit card has been blocked you may contact us at 888-241-2440, or if outside of the U.S. contact them at 909-941-1034. If your credit card has been blocked, you may call 800-868-4262. To help ensure uninterrupted use of your card, notify us in advance that you are traveling so we may flag your account with the travel destination and dates of your trip so a financial surprise doesn’t spoil your trip.

    1. Valid mobile phone number required. Data and other wireless carrier charges may apply.


 

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