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Security Commitment

Peace of mind comes from knowing we have your back.

Safeguarding your personal information is our highest priority

Here's how our commitment to security makes Coastal a better place to bank:

  • We always balance speed and convenience with the best security practices and state-of-the-art technology
  • Coastal credit and debit cards are equipped with the latest chip technology to add another layer of security for online and in-store purchases
  • Special payment options allow you to pay without revealing your card information to the retailer
  • Access the latest information about new online security threats and data-breach warnings
  • Become more knowledgeable about fraud and other risks to protect yourself in the future
  • As a member, should your identity ever become compromised, you are entitled to free, fully managed identity theft recovery services with id AllySM


Security Commitment Enrollment Benefits

Latest Fraud Tips & Updates

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  • Know what new security risks exist and how to avoid them
  • Get advice about safeguarding your personal information online

Fraud Prevention Tools

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  • Sign up for alerts to track account activity instantly
  • Enhance your security with Chip (EMV) Cards and Visa Checkout
  • Control your debit card permissions and preferences using CardNav

ID Theft Recovery Services

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No enrollment required

  • If you suspect ID Theft, Coastal will assign you a certified recovery advocate at no charge
  • Services cover all types of identity fraud, not just financial accounts
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Resource Center

Preventing Caregiver Fraud

Elder abuse and fraud targeting senior citizens is on the rise again in NC. We've even recently helped catch or prevent instances of it with Coastal members. Unfortunately, sometimes it's too late to recover stolen money or property.

Why Does My Card Keep Getting Compromised?

Are you tired of having your (debit & credit) cards replaced? Perhaps this has even happened to you more than once. While I am sorry we need to discuss this topic, we all need to be concerned about plastic card fraud because we can't make things more secure without EVERYONE working together.

Lunch Tracker - Visa

The LunchTracker app from Visa helps you mange your spending and start saving money.

Making a budget is now made easier with the LunchTracker app from Visa. Regardless if you pack, eat at home or out at a restaurant, this app allows you to track how much you are spending when you have lunch. Because regardless of how you enjoy your lunch, these charges all add up. Keeping track of this daily expense can help you set spending goals and start saving.

Download mobile apps:
  • Download on the App Store
  • Get it on Google Play

Coastal Digital Banking - Coastal Credit Union

Coastal has upgraded our online banking and mobile banking platforms to a brand new unified system, which we are calling Digital Banking.

Access your Coastal Federal Credit Union accounts, quickly and conveniently, wherever you are with COASTAL Digital Banking! COASTAL Digital Banking allows you to check balances, make transfers, pay bills, and more!

Download mobile apps:
  • Download on the App Store
  • Get it on Google Play

Better banking abilities and best customer service.
William L.

Need help with Security Commitment?

Call 800-868-4262 to speak with a representative