If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to firstname.lastname@example.org. Once we receive your request we will send the PIN to you in the mail.
Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.
You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.
If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.
You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option. To change the PIN number on your credit card, simply call (888) 891 -2435. You cannot choose or change the PIN on your ATM card.
There is no charge to order a new card. However if you would like the card expedited, additional charges may apply. If a card is lost or stolen, a replacement charge may apply in some instances.
Not a Member Yet? Get the process started here.
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The reality is that not everyone has that good fortune. People get injured on the job, become so ill that they can’t work, even pass away unexpectedly. If that happens to you, your family will have a lot of things to worry about. One burden they shouldn’t have to shoulder is figuring out how to repay your loans.
That’s why Coastal, in partnership with the CUNA Mutual Insurance Society, offers MEMBER'S CHOICE™ policies that can help repay loans should you die or become disabled. Policies are available with any consumer loans, except for first mortgages. One of our knowledgeable loan officers can quickly determine if you are eligible. Payment is easy. We simply make the policy premiums part of your loan. After all, Coastal is committed to making your life better, both in sickness and in health.
*Covered loan payments are subject to the terms and conditions of the policy. Check with your loan officer for more details on MEMBER'S CHOICE™ credit disability and credit life insurance, including exclusions, limitations, and benefits.
MEMBER'S CHOICE™ is a credit insurance (credit life and/or credit disability) product available through CUNA Mutual Insurance Society.
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