Coastal Credit Union
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253175494

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option.  To change the PIN number on your credit card, simply call (888) 891 -2435.  You cannot choose or change the PIN on your ATM card.

There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

Coastal Credit Union
Main Site Search
What is Coastal's ABA Routing Number?

253175494

What do I do if I have forgotten my Personal Identification Number (PIN) for my debit card?

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

How do I reorder personal checks?

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

Can I choose a new Personal Identification Number (PIN) on my ATM, debit or credit card?

You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option.  To change the PIN number on your credit card, simply call (888) 891 -2435.  You cannot choose or change the PIN on your ATM card.

Is there a charge for ordering an ATM card, a debit card, or a credit card?

There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

Download mobile apps:

  • Download on the App Store
  • Get it on Google Play

Four New Digital Wallets Are Here

by Joe Mecca

VP, Communication / Company Spokesperson

7.28.2021
|
Articles

We’re excited to announce that we have expanded the number of digital wallets that support Coastal’s debit and credit cards.

What’s New

  • All of Coastal’s debit and credit cards are now supported in five popular digital wallets, which work on most newer mobile devices and select watches / fitness trackers, including:
  • Each new wallet features One Time Passcodes (OTP), and we have enabled OTP for Apple Pay as well. OTP speeds up enrollment for members by sending a confirmation code to your mobile number or email address that we have on file, rather than requiring you to call our contact center to complete the validation process. 

Member Benefits of Digital Payments

  • You can use your preferred mobile device or fitness tracker to make purchases with your Coastal credit and debit cards, without presenting the physical card to the merchant.
  • Digital payments are more secure than magnetic stripe card transactions, because they use special encryption generated by the device, instead of openly sharing your card number and other sensitive information.
  • Digital wallets are now accepted by millions of merchants, and can be used to purchase items or services in-store, within apps, and online.
  • Enrolling a card is fast and easy. Once your card information is verified, you’ll be able to use your phone or other device to make purchases instantly.

We hope you’re excited about this new convenience and eager to begin using your Coastal cards to pay from your favorite device today.

DIGITAL WALLETS & MOBILE PAYMENTS

A plastic-free way to use your credit and debit cards

Learn More about DIGITAL WALLETS & MOBILE PAYMENTS

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*Apple, the Apple logo and Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries. Fitbit, Fitbit Pay and the Fitbit Logo are trademarks, service marks and/ or registered trademarks of Fitbit, Inc. in the United States and in other countries. Garmin and the Garmin logo are trademarks of Garmin Ltd. Or its subsidiaries and are registered in one or more countries, including the U.S. Garmin Pay is a trademark of Garmin Ltd. or its subsidiaries. Google Play is a trademark of Google LLC. Samsung Pay is only compatible with select cards, carriers, and Samsung devices. See Samsung.com/pay for compatibility. Samsung and Samsung Pay are trademarks or registered trademarks of Samsung electronics co., Ltd.