How To Pay A Person Inside Bill Pay With Person to Person Payments

by Lauren Beichner

Marketing Specialist

6.4.2021
|
Articles

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1. After you sign in to Digital Banking, click “Bill Pay” in the top menu and select “Pay a Person”.

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2. Select the “Add Contact” button.

3. From here, you’ll need to enter the name of the person you wish to pay. As well as if you want to send them the payment to their mobile or email.

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4. You’ll enter a security question and answer that the contact will need to answer to receive the payment. Please keep in mind that the security answer is case sensitive. So, if you type “wakeforest” all lowercase as one word, they will need to type the same thing for it to match.

5. You can also choose to get alerted when a payment is sent or delivered.

6. When you click the “add” button, a text message or email will be sent to the contact for them to complete the set up. They can even link their debit card to receive real-time payments.

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7. Now you have added a new contact inside “Pay a Person”. You’ll notice it says “Pending” next to Deliver. This is because the contact as not finished confirming the set-up details, we just sent them. You will not be able to click the “Pay” button until they do.

8. After the contact has been set up, you can choose which date to send the money and which eligible checking account you wish to send it from.

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9. If you click the dropdown arrow, you’ll have even more options such as setting up reoccurring payments.

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10. If you need to edit the contact, you can click the yellow pencil to make any changes.

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11. Once you’ve started adding payments, you can view them in the “Payments” tab at the top.

12. You’re now ready to take advantage of paying a person right inside Digital Banking. Don’t forget, Person to Person Payments are also fully available in our Mobile App.

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