How to use Coastal Chat (Tips & Tricks)
Chat is a great way to get your Coastal questions answered 24/7. It’s available right inside Digital Banking on desktop and our mobile app. With Chat, you can learn how to:
- Do a mobile deposit
- Order Checks
- Make a loan payment
- dispute a charge on your account
- See all of Coastal’s fees
- Find branch locations
- And so much more!
Tap here to get started with chat.
Here are some Pro Tips for using Coastal Chat:
1. You can select the minimize button to keep chat open as you navigate the app. Simply selecting the chat icon again will bring your session back up.
1. It’s best to ask short and specific questions to get the best results.
2. You can select the minimize button to keep chat open as you navigate the app. Simply selecting the chat icon again will bring your session back up.
3. Chat is available 24/7 to our membership to answer your questions. If you have more advanced questions for chat, we even have live agents available inside chat on Monday-Friday 8:30-5:30pm.
4. Don’t forget, you can also ask Coastal a question though our secure message option inside Digital Banking or call us at 800-868-4262.
So, now you know how easy and useful it is to start using Coastal chat. So, if you ever have a question, don’t hesitate to chat with us.