Telephone Banking

Here’s how Coastal’s Telephone Banking service could help you bank better:

• Securely access your Coastal accounts by calling 919-420-8222 or 800-432-2643
• All you need is your account number and Social Security number (businesses will need a Tax ID number) to log in the first time
• You'll choose your own access code to ensure the security of your accounts
• Clear instructions and voice recognition technology make it easy to check deposit account or loan balances, transfer funds, make loan and mortgage payments and more
• Services are offered in both English and Spanish

Sometimes the best way to do business is to simply pick up the phone.

Although Coastal is proud of our Online Banking service, we understand that sometimes you don’t have access to a computer or mobile device. We also understand that there are still folks who would prefer to do business by phone. That’s why we have easy-to-use Telephone Banking.

When you call us, you’ll never be put on hold or be forced to deal with a service representative who lives in some far-off place. Instead, you’ll get prompt access to a modern voice recognition system that will allow you to check account balances, make loan payments and transfer funds by just punching in a few numbers and uttering a few words. When it comes to offering efficient service, Coastal knows exactly what buttons to push.