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Coastal Credit Union
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253175494

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option.  To change the PIN number on your credit card, simply call (888) 891 -2435.  You cannot choose or change the PIN on your ATM card.

There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

Coastal Credit Union
Main Site Search
What is Coastal's ABA Routing Number?

253175494

What do I do if I have forgotten my Personal Identification Number (PIN) for my debit card?

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

How do I reorder personal checks?

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

Can I choose a new Personal Identification Number (PIN) on my ATM, debit or credit card?

You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option.  To change the PIN number on your credit card, simply call (888) 891 -2435.  You cannot choose or change the PIN on your ATM card.

Is there a charge for ordering an ATM card, a debit card, or a credit card?

There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

Download mobile apps:

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Compare All Checking Accounts

Find the right fit for your daily money management needs.

From simple to robust, we have the checking account for you

Here's how Coastal's Checking Accounts can help you bank better:

  • Earn a dividend rate as high as 0.60% APY1
  • Manage your account easily through Digital Banking, Mobile Banking and Telephone Banking
  • Choose an account with no annual fee and no minimum balance
  • Access cash at more than 80,000 surcharge-free2 ATMs nationwide
  • Check out fast and securely with your contactless card. When contactless reader is not available, checkout is still secure with Chip-enhanced EMV
Deposit-Growth Certificates
Earn higher yields with our certificates, featuring competitive rates, flexible terms and a low minimum opening balance.

COMPARE OUR CHECKING ACCOUNT OPTIONS

Checking Products Benefits
  • Earn a higher dividend rate by making more debit card purchases
  • No monthly fee or minimum balance required
  • This checking account is eligible for an annual Loyalty Bonus payout
  • Automatically enrolled in debit fraud alerts via text message to identity unauthorized activity3

Basic Checking
  • No minimum balance required
  • This checking account is eligible for an annual Loyalty Bonus payout 
  • Automatically enrolled in debit fraud alerts via text message to identity unauthorized activity3
  • Choose Student Go Green Checking to earn a higher dividend rate by making more debit card purchases
  • Student Basic Checking offers a regular account with no monthly fees and no Debit Card restrictions
  • This checking account is eligible for an annual Loyalty Bonus payout
  • Automatically enrolled in debit fraud alerts via text message to identify unauthorized activity3
  • Manage your business accounts through Digital Banking, Mobile Banking and Telephone Banking
  • No monthly fee for balances above $1,500
  • 50 free items per month
  • Automatically enrolled in debit fraud alerts via text message to identity unauthorized activity3
Checking Products Key Benefit Dividends Monthly Service Fee Other Benefits
Earn a higher dividend rate with more debit card purchases Tiered Rate* None Waive up to 5 ATM fees**

Basic Checking

 No minimum balance requirement None* None Waive up to 5 ATM fees**
Choose to earn dividends, or keep it simple Tiered Rate* None ATM fee refunds up to $4.99 each
Your go-to account for managing business funds None* $5.00 (can be waived) Waive up to 5 ATM fees**
I can take care of all of my banking needs on MY schedule, not a retail bank's inconvenient schedule.
Dwight R.

1. APY = Annual Percentage Yield. APY is variable, is subject to change after the account is opened. APY is accurate as of the last dividend declaration date.  Fees may reduce earnings. Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.

2. The first five non-Coastal ATM withdrawals during a specific month are free of charge. Every withdrawal after is charged a $2.00 non-Coastal ATM fee. There is no fee (surcharge) from the ATM owner when you use a CO-OP, Allpoint, CashPoints or Sheetz ATM.

There is a limit of one Go Green Checking account and one Go Green Money Market account per Social Security number.

3. Valid mobile phone number required. Data and other wireless carrier charges may apply.

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