Privacy Policy
Why Do We Have This Policy?
Financial companies decide how they share your personal information. Federal law gives you some control over this sharing, but not all. By law, we must inform you about how we collect, share, and protect your personal information. Please read this notice carefully to understand our practices.
What Personal Information Do We Collect?
The personal information we collect and share depends on the product or service you have with us. This may include:
- Social Security number and assets
- Credit card or other debt, and credit history
- Employment information and wire transfer instructions
Even if you're no longer our member, we may still share your information as described in this notice.
How We Share Personal Information
Like all financial companies, we need to share our members' personal information to manage our everyday operations. Below, we list the reasons why financial companies share personal information, why Coastal Credit Union chooses to share, and whether you can limit this sharing.
| Reasons we can share your personal information | Does Coastal Federal Credit Union share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus | Yes | No |
| For our marketing purposes to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates' everyday business purposes information about your transactions and experiences | Yes | No |
| For our affiliates' everyday business purposes information about your creditworthiness | No | We don't share |
| For nonaffiliates to market to you | No | We don't share |
How Coastal Protects Your Personal Information
We use security measures to protect your personal information from unauthorized access and use, as required by federal law. These measures include computer safeguards and secured files and buildings.
How Coastal Collects Your Personal Information
We collect your personal information when you:
- Open an account or deposit money
- Pay your bills or use your credit or debit card
- Apply for financing
We also collect your personal information from other sources, such as credit bureaus, affiliates, or other companies.
Why Can't You Limit All Sharing?
Federal law allows you to limit only:
- Sharing for affiliates' everyday business purposes, such as information about your creditworthiness
- Affiliates using your information to market to you
- Sharing for nonaffiliates to market to you
State law and individual companies may offer additional rights to limit sharing.
Coastal's Definitions
Affiliate: Companies related by common ownership or control, which can be financial or nonfinancial companies. Our affiliates include companies with names like Daymark Realty LLC, Coastal Title LLC, and Coastal Federal Financial Group.
Nonaffiliate: Companies not related by common ownership or control, which can also be financial or nonfinancial companies. Coastal Credit Union does not share with nonaffiliates for marketing purposes.
Joint Marketing
Joint marketing involves formal agreements between nonaffiliated financial companies that collectively market financial products or services to you. Our joint marketing partners may include advertising/marketing agencies, credit card companies, loan programs, financial advisors, and insurance companies.
Geolocation Information
Our Controls & Alerts App may collect and use geolocation information to prevent fraudulent card use and send alerts, but only with your express authorization. You can control location permissions in your device settings at any time.