Digital Banking

Bank better without ever stepping inside a bank.

See your account activity in real-time, pay bills, deposit checks, send money to people, and more!

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Banking is made easy with our Mobile App.

Three features worth their weight in gold

Free Bill Pay and Pay A Person:

You decide when your bills are paid and can even set reminders — Right inside Digital Banking.

Stay Connected

You can chat, book an appointment, or send us a secure message right within the App.

Deposit Your Checks from Anywhere

It’s as simple as snapping a picture on your phone with Mobile Checking Deposit.

Award-Winning Banking

Durham Magazine: The Best of Durham

Chapel Hill Magazine: Best of Chapel Hill 2024

Business North Carolina's 2024 Best Employers in NC

Questions? We’re here to help.

  • Secure Messaging

    Send a Message inside Digital Banking.

  • Live Chat

    Connect instantly inside Digital Banking.

  • Call Us

    800-868-4262 for 24/7 assistance.

  • Visit Us

    Find your nearest branch location. 

E-Docs / e-Statements

Keep track of your accounts with Coastal’s free e-Docs service, giving you quick, secure access to your account statements, notices, and tax forms. Reduce the risk of fraud and identity theft, and access up to 14 months of statements via any device.

"I love the mobile banking app. It's a game-changer for managing my finances on the move!"

- A Coastal Member

Frequently asked questions about our Digital Banking.

You can register for Online Banking by selecting Login from Coastal24.com, then selecting Register.

You can register for Online Banking using the Coastal Mobile App by selecting Register on the first screen once the app opens.

To get set up to use Online Banking or the Coastal Mobile App, you'll need the following:
  • Account/Member Number
  • First name
  • Last Name
  • SSN
  • Date of Birth
  • Zip Code
Yes, encryption is utilized on all mobile sessions. Multi-factor authentication (MFA) is also in place to ensure only you can access your account. Examples of MFA include one-time passcodes sent to your phone via text message to enable successful and secure logins.

Our systems also monitor trends in member access and activity within Digital Banking. We may prompt for additional authentication based on those trends. For example, you might get challenged if you use a new device or log in from a new location.
Yes, by using our 'Bill Pay' service, which is in the menu of our mobile app. From Bill Pay, you can pay bills, manage existing billers, add new ones, and check past payments.
Yes, by selecting 'Deposit' in our mobile app. Mobile Check Deposit allows you to deposit an unlimited number of checks and/or money orders per week (up to $50,000) using your mobile device by taking a picture of a check.
Yes. Our app is frequently updated and made to work on the latest iOS and Android releases.
Yes, inside digital banking, follow the below steps:
  • Select Apply/Open.
  • Select 'Open a Deposit Product' or 'Apply for a Loan.'
  • Identify the type of account you want to open.
  • Select Open Now.
Yes, you can chat with a live agent by selecting 'Chat.' You can also send us a secure message by going to the 'Messages' section of your profile.
Yes. To do so, select 'Menu' and select 'Additional Services.' Then select 'Statements' and choose 'Statements & eDocs.'