If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to firstname.lastname@example.org. Once we receive your request we will send the PIN to you in the mail.
Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.
You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.
If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.
You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option. To change the PIN number on your credit card, simply call (888) 891 -2435. You cannot choose or change the PIN on your ATM card.
There is no charge to order a new card. However if you would like the card expedited, additional charges may apply. If a card is lost or stolen, a replacement charge may apply in some instances.
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This site tour highlights enhanced features intended to help you share in a better banking experience – online.
Know exactly what you want to do? Click on the Popular Links menu to visit frequently accessed pages, making everyday tasks easier.
The Locations menu reveals a dropdown of our main branches, while clicking through to the Locations page allows you to find a nearby branch or ATM with directions.
The Solution Finder tool reveals insightful life stage content, financial articles, related products and relevant tools based on your selections.
You can also reach the Life Stages content that applies to you at any given time from the Learn section within the mega menu.
Read helpful, how-to articles on a number of topics from saving to retiring, written by subject matter experts from the financial industry.
Featuring a seamless mobile design, user-friendly navigation, advanced functionality, robust resources and personalized content, our website puts you – our valued member – in control.