Comments and Suggestions.
We're always working to make things better. Please share your thoughts on how we can improve our services.
Contact Us
Connecting with Coastal Credit Union is easy.
Contact Us
We're here to assist with all your banking needs. Whether you have a question about your account, need to schedule a visit, or just want to share feedback, we offer multiple ways to get in touch.
Call Us
We are available 24/7 for account inquiries, fund transfers, payments, and more. Call us at 919-420-8000 or 800-868-4262.
Contact us inside Digital Banking
Use our Chat feature or send us a secure message right inside Digital Banking.
Schedule a Branch Appointment
Simply log in to Digital Banking and select the "Contact Us" option to book your appointment.
Find a Branch or ATM
Enjoy our extended Teller Hours from 7 a.m. to 7 p.m., seven days a week. Plus, we offer 30,000+ surcharge-free ATMs nationwide.
Mail Us
You can also mail us at the addresses listed below.
Coastal Headquarters
The PO Box for mailed loan payments and deposits has changed. To avoid any delay in your account being credited, please begin using the new address.
Mailing Address:
Coastal Credit Union
P.O. Box 58429
Raleigh, NC 27658
Payment/Deposits Address:
Coastal Credit Union
Attn: Payments
PO Box 986533
Boston, MA 02298-6533
Credit Card Payments:
Coastal Credit Union
P.O. Box 37035
Boone, IA 50037-0035
Physical Address:
Coastal Credit Union
1000 Saint Albans Drive
Raleigh, NC 27609
Mortgage & Business Lending Mailing Address:
Coastal Credit Union
P.O. Box 99167
Raleigh, NC 27624-9167
Mortgage & Business Lending Physical Address/Overnight Delivery:
1000 Saint Albans Drive, Suite 200
Raleigh, NC 27609
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Frequently asked questions.
To find Coastal's holiday hours, please visit our Holiday Schedule webpage.
You can check your account balance by calling us at 800-868-4262.
Yes. Simply log in to Digital Banking and select "Schedule Branch Appointment" in the menu. You can also visit a local branch or call us at 800-868-4262 to schedule an appointment.
Please call us immediately to report a lost or stolen card at: 800-868-4262.
We're always working to improve the way we communicate with our members, so we'd love to hear what's working and how we can do better. Please send your feedback to: [email protected]
Coastal has branches in Apex, Carrboro, Cary, Durham, Garner, Holly Springs, Henderson, Raleigh, and Rocky Mount. You can find all Coastal branches and ATMs by visiting our locations page.