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If it is an electronic (ACH) payment, the money will be removed from your account on the Send Date. If the payment is sent as a paper check, the money will be removed from your account when your biller deposits the check. Make sure you keep enough money in your account to cover the check whenever your biller deposits it.

When you make a check payment in Bill Pay, we create a check as if you had written it yourself, and it’s treated just like any other check. Make sure you keep enough money in your account to cover the check whenever your biller deposits it.

The estimated delivery time will display when you request to submit a payment.

If the biller is setup for electronic (ACH) payments, they should receive the payment in one (1) business day (if submitted before 5:00 p.m.). If the biller is not setup for electronic payments, we will send a paper check, which the biller will typically receive in three (3) to five (5) business days.

On the Payments tab, you can see the Send and Estimated Delivery date. If you expand the Transaction, you can view the status and tracking information.

Some billers are not set up for electronic (ACH) payments within the Bill Pay network. The list of electronic billers will grow over time as our Bill Pay provider continuously works with billers to bring them into the network.