How to Request a Payoff Quote

A payoff quote displays the remaining balance on your loan, including your outstanding principal balance, accrued interest, late charges/fees, and more. As paying off your loan becomes a higher priority, you will need to request a payoff quote.

Loan payoff quotes are available for Auto Loans, Personal Loans, Personal Lines of Credit, and Home Equity Loans or Lines of Credit.

Frequently Asked Questions

How do I get a payoff on my Consumer Loan?

Monday – Friday 8:30-5:30 ET for immediate assistance call Member Service at 800-868-4262.
An agent will be able to help you with a payoff letter.
Send a Secure Message in the Coastal Online Banking portal or for immediate assistance call Member Service at 800-868-4262, 24/7.
Fax request can be sent to 866-384-2560
Information needed to provide a payoff for an Auto loan, Personal loan, or Personal line of credit, Home Equity loan or Home Equity line of credit
- Signed Member authorization form (if 3rd party)
- Payoff good through date
- Vehicle make and model, last 6 of VIN or property address
- What address should the lien release or title be sent to?
Additional Information regarding a payoff for a home equity loan or home equity line of credit
- As long as your home equity line of credit remains open, the lien on your property will remain in place.
- If you want to have the lien released, you must request a payoff quote and close your line of credit providing us with an authorization form to close when you send your payoff funds.

Can I get a loan payoff on my own?

Log in to Online Banking at the top of this page.
- Select the loan from the Account Summary tile.
- Select Account Details.
- Today's payoff amount will be in the Payoff Amount field.
Coastal Credit Union Mobile App
- In the app, select Account Summary.
- Select the loan.
- Select Account Details.
- Today's payoff amount will be in the Payoff Amount field.
  - Please note this is only the payoff for today. To receive a payoff for a future date and or payoff letter, see the tab-How do I get a payoff for my consumer loan.