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Privacy Policy

What does Coastal Credit Union do with your personal information?

We respect your right to privacy

Here's what our Privacy Policy means for you:

Why is there a policy?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What types of personal information are collected?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and assets
  • Credit card or other debt and credit history
  • Employment information and wire transfer instructions

When you are no longer our member, we continue to share your information as described in this notice.

How is personal information shared?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons Coastal Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Coastal FederalCredit Union share? Can you limit this sharing?
For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus Yes No
For our marketing purposes to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes information about your transactions and experiences Yes No
For our affiliates’ everyday business purposes information about your creditworthiness No We don't share
For nonaffiliates to market to you No We don't share

How does Coastal protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Coastal collect my personal information?

We collect your personal information, for example, when you:

  • open an account or deposit money
  • pay your bills or use your credit or debit card
  • apply for financing

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates' everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State law and individual companies may give you additional rights to limit sharing.

What is Coastal's definition of an affiliate?

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include companies with a Daymark Realty LLC, Coastal Title LLC, Coastal Federal Financial Group name.

What is Coastal's definition of a nonaffiliate?

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Coastal Credit Union does not share with nonaffiliates so they can market to you.

What is joint marketing?

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include advertising/marketing agencies, credit card companies, loan recapture programs, financial advisors and insurance companies.

Need help?

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