Coastal Credit Union
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253175494

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

Coastal Credit Union
Main Site Search
What is Coastal's ABA Routing Number?

253175494

What do I do if I have forgotten my Personal Identification Number (PIN) for my debit card?

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

How do I reorder personal checks?

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

Download mobile apps:

  • Download on the App Store
  • Get it on Google Play

Signature Premier Rewards Visa Credit Card

Get more when you shop.

Earn unlimited points with 3X on gas, 2X on groceries and warehouse store purchases and 1X on all other purchases

Here’s how a Signature Premier Rewards Visa Credit Card can help you bank better:

  • Earn 3x the points on gas at the pump, 2x on groceries and warehouse store purchases, 1x all other purchases1
  • 0% intro APR on balance transfers for the first 12 billing cycles2. At the end of 12 billing cycles, the transferred balances will migrate to 11.25% to 18.00%3
  • No annual fee or foreign transaction fee
  • Just the Facts

Here’s how a Signature Premier Rewards Visa Credit Card can help you bank better:

  • Earn unlimited rewards
  • Redeem your points for cash back, statement credit, travel and entertainment
  • Use your rewards card at participating BP stations when fueling up and you can redeem your points for rewards at the pump. 2,000 points = $.50 reward per a gallon, up to 20 gallons!1
  • Let Visa help you plan your next trip, from locating the perfect hotel, to booking tickets to sporting or entertainment events with Visa Concierge Service
  • Other benefits include Travel Accident Insurance, Travel and Emergency Assistance, Auto Rental Collision Damage Waiver, Roadside Dispatch, Trip Cancellation & Trip Interruption
  • Application and Solicitation Disclosure

 

Here’s how a Signature Premier Rewards Visa Credit Card can help you bank better:

  • Manage your account anytime through Online Banking and Mobile Banking
  • Sign up for free fraud text alerts4  in Online Banking
  • Your credit card is automatically enrolled in Visa Account Updater  (VAU).  VAU is a program that automatically sends participating merchants your card data every time it changes, including recurring payments and card-on-file relationships
  • Secure transactions via Apple Pay™ and Visa Checkout
  • Chip-enhanced EMV card provides added security
  • id AllySM : Our identity theft recovery program is included free with this product

 

Go Green Checking
Go Green Checking
Enjoy the highest checking rate* in North Carolina and so much more.
* Source: Informa Research Services
I can take care of all of my banking needs on MY schedule, not a retail bank's inconvenient schedule.
Dwight R.

Frequently Asked Questions

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may log into Digital Banking and send us a request by secure message. Once we receive your request we will send the PIN to you in the mail.

You should receive your new card within the month that the card is set to expire. To prevent any delays getting you a card, please ensure your address on record is correct. If you do not receive your new card, please contact our Member Contact Center at cardservices@coastalfcu.org or call 919-420-8000.

Yes, in most cases these cards can be used outside of the United States; however, to better serve you while traveling its best to notify us for improved security and access to your accounts. By knowing when and where you are traveling, allows us to strive to minimize the chances of your card(s) being blocked or flagged for unusual activity. To notify us, please call our Contact Center at 800-868-4262. For your convenience you can access cash at ATM locations worldwide.

To receive a replacement just give us a call at 800-868-4262 or 919-420-8000. Please allow 7 to 10 business days to receive the replacement card.

If you suspect your debit card has been blocked you may contact us at 888-241-2440, or if outside of the U.S. contact them at 909-941-1034. If your credit card has been blocked, you may call 800-868-4262. To help ensure uninterrupted use of your card, notify us in advance that you are traveling so we may flag your account with the travel destination and dates of your trip so a financial surprise doesn't spoil your trip.

All FAQs
  1. Points will be earned on Net New Purchases, which will be your purchases minus returns/credits made on your credit card account. You will earn 3 points per $1 for Net New Gasoline Purchases you make with the card, when paid at the pump (based on Visa Merchant Category Codes 5542). You will earn 2 points per $1 for Net New Supermarket Purchases you make with the card (based on Visa Merchant Category Code 5411) and 2 points per $1 for Net New Warehouse Purchases you make with the card (based on Visa Merchant Category Code 5300). You will earn 1 point per $1 for all other Net New Purchases you make. Signature Premier Rewards Visa Terms and Conditions.
     
  2. APR - Annual Percentage Rate. Your rate is determined by your credit worthiness. Normal credit approval applies. A special introductory offer balance transfer rate of 0.00% APR applies for 12 months from the account open date. At the end of 12 billing cycles, the transferred balances will migrate to the standard rate qualified for. Fees tied to balance transfers do apply. You may not transfer balances from one Coastal credit card to another, nor can it be used to make a payment on a Coastal loan.
     
  3. Guide to Benefits
    Consumer Credit Card Agreement (pdf)
    Application and Solicitation Disclosure (pdf)
     
  4. Data and other wireless carrier charges may apply
     

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