Coastal Credit Union
Main Site Search

253175494

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option.  To change the PIN number on your credit card, simply call (888) 891 -2435.  You cannot choose or change the PIN on your ATM card.

There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

Coastal Credit Union
Main Site Search
What is Coastal's ABA Routing Number?

253175494

What do I do if I have forgotten my Personal Identification Number (PIN) for my debit card?

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

How do I reorder personal checks?

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

Can I choose a new Personal Identification Number (PIN) on my ATM, debit or credit card?

You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option.  To change the PIN number on your credit card, simply call (888) 891 -2435.  You cannot choose or change the PIN on your ATM card.

Is there a charge for ordering an ATM card, a debit card, or a credit card?

There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

Download mobile apps:

  • Download on the App Store
  • Get it on Google Play

Business Checking

Helping your business flourish and reach its full potential

Working hard for your business

As a North Carolina business owner, you have plenty of bases to cover and matters to address during the day. You need a checking account that won’t hold you back. Coastal’s Business Checking offers small-business owners the anytime accessibility needed to manage money whenever it’s convenient, especially after hours. It’s the ideal solution if your business manages a lower volume of cash and checks every month because the first 50 items post free of charge.

The Service You Have Been Looking For

  • No monthly fee for balances above $1,500

  • 50 free items per month ($0.50 per item1 thereafter)

The Technology That Every Business Needs

The Ideal Security For Every Business

  • Your debit card is automatically enrolled in Visa® Account Updater (VAU). VAU is a program that automatically sends participating merchants your card data every time it changes, including recurring payments and card-on-file relationships

  • Secure Debit Card transactions via Digital Payments

  • Make Secure contactless purchases with Apple Pay® or wherever you see the Contactless Symbol3. Plus the added security of fraud alerts

  • You are automatically enrolled to receive debit fraud alerts via text message to identity unauthorized activity4

  • Control your debit card permissions and preferences using Coastal CardNav

Go Green Checking
Go Green Checking
Enjoy the highest checking rate* in North Carolina and so much more.
* Source: Informa Research Services

Frequently Asked Questions

As long as you have an established business account, you can apply for a loan in your business name.

You can open a small business account at any branch location. Depending on the type of business, a few additional documents will be needed to open the account.

To sign up for Digital Banking, you must accept the terms of the Digital Banking Services Agreement and Disclosure. Click on the link to Register a Business or Trust Account. Fill in the blanks for Account Number, Business or Trust Name, SSN/TIN, and Zip Code exactly the way the business or Trust is named. Press submit when complete. You will then be prompted to create a User ID and Password. Then, follow the steps when prompted.

All FAQs

1. “Item” refers to transactions which are processed by an employee and include: cash deposits and withdrawals, check deposits and withdrawals, checks cleared, checks received, incoming or outgoing wires, and teller transactions.
2. The first five non-Coastal ATM withdrawals during a specific month are free of charge. Every withdrawal after is charged a $2.00 non-Coastal ATM fee. There is no fee (surcharge) from the ATM owner when you use a CO-OP, CashPoints or Sheetz ATM.

3. The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC. 

4. Valid mobile phone number required. Data and other wireless carrier charges may apply. 

Minimum required amount to open is $25.00. Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.

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