Coastal Credit Union
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253175494

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option.  To change the PIN number on your credit card, simply call (888) 891 -2435.  You cannot choose or change the PIN on your ATM card.

There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

Coastal Credit Union
Main Site Search
What is Coastal's ABA Routing Number?

253175494

What do I do if I have forgotten my Personal Identification Number (PIN) for my debit card?

If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to cardservices@coastalfcu.org. Once we receive your request we will send the PIN to you in the mail.

How do I reorder personal checks?

Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.

You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.

If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.

Can I choose a new Personal Identification Number (PIN) on my ATM, debit or credit card?

You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option.  To change the PIN number on your credit card, simply call (888) 891 -2435.  You cannot choose or change the PIN on your ATM card.

Is there a charge for ordering an ATM card, a debit card, or a credit card?

There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

Download mobile apps:

  • Download on the App Store
  • Get it on Google Play

Go Green Checking

No monthly fees, no minimum balances

Earn a higher dividend rate with the debit card purchases you make

Go Green Checking Premium Tier
0.60% APY1
(30 or more Debit Card Transactions Posted Per Month)
Standard Tier
0.60% APY1
(12-29 Debit Card Transactions Posted Per Month)
Base Tier
.10% APY1
(0-11 Debit Card Transactions Posted Per Month)
Go Green Checking Card

The Rate You Deserve

  • Your first $10,000 earns up to 0.60% APY just by making around 1 transaction a day  
  • No monthly fee or minimum balance required5
  • Pro tip! Transfer any money above $10,000 into Go Green Money Market to maximize your return
The Convenience You Enjoy

The Convenience You Enjoy

The Technology You Want

The Technology You Want

  • Manage your account easily through Online Banking, Mobile Banking,  and Telephone Banking
  • Deposit checks with your phone and send money to anyone using our mobile app
  • Your debit card is automatically enrolled in Visa® Account Updater (VAU).  VAU is a program that automatically sends participating merchants your card data every time it changes, including recurring payments and card-on-file relationships
  • Make Secure contactless purchases with Digital Payments or wherever you see the Contactless Symbol3. Plus the added security of fraud alerts
The Security You Need

The Security You Need

  • Manage your debit card preferences all on your own terms - turn your card on/off, set alerts, or set spending limits with Coastal CardNav
  • You are automatically enrolled to receive debit fraud alerts via text message to identify unauthorized activity4
  • Your account is federally insured up to $250,000 by the NCUA
  • With Visa®’s Zero Liability, you’re protected if your debit card is lost, stolen or fraudulently used, online or offline
The Perks You Love

The Perks You Love

  • Eligible for our annual Loyalty Bonus payout
  • Each time you use your Coastal debit or credit card, we give one penny back to our community, more than $300,000 a year, through the Coastal Credit Union Foundation 
  • As a Coastal member, you’re entitled to these great deals on Coastal Credit Union Music Park concert tickets, Carolina Hurricane games, and Durham Bulls souvenirs 
Go Green Checking
Go Green Checking
Enjoy the highest checking rate* in North Carolina and so much more.
* Source: Informa Research Services

Resource Center

Frequently Asked Questions

No.  Checking accounts can be opened for $0, but new members have to also open up a savings account with a minimum opening balance of $25.

Our Basic and Go Green Checking accounts do not have any monthly service fees.

Yes, in addition to continued fraud monitoring, all of your deposits are federally insured, up to $250,000 through the NCUA. We are also pleased to provide convenient fraud text alerts for debit cards as well as debit card controls using CardNav.

Yes, Coastal has several options available to guard against overdraft. You can link a savings or money market account to automatically transfer funds in the event of an overdraft. In addition, many accounts are eligible to enroll in Bounce Guard or Bounce Guard Plus  which can limit the fees incurred in the event of an overdraft.

All Coastal memberships come with complimentary idAlly, identity theft recovery services. In addition, you can complete transactions nationwide using our network of shared branches.

All FAQs

1. APY = Annual Percentage Yield. APY is variable, and is subject to change after the account is opened. APY is accurate as of the last dividend declaration date. $25 is needed to open an account. Minimum balance required to earn APY is $0.01. Premium Tier and Standard Tier rate are applied to daily average balances up to $10,000. Base Tier rate will apply to the portion of the balance exceeding $10,000. For more details, see the Truth-In-Savings Disclosure and Rate Table. Fees may reduce earnings. Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. There is a limit of one Go Green Checking account and one Go Green Money Market account per Social Security number.

2. The first five non-Coastal ATM withdrawals during a specific month are free of charge. Every withdrawal after is charged a $2.00 non-Coastal ATM fee. There is no fee (surcharge) from the ATM owner when you use a CO-OP, CashPoints or Sheetz ATM.

3. The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC.

4. Valid mobile phone number required. Data and other wireless carrier charges may apply.

5. A Primary Savings account is needed to open any Checking product.  A minimum deposit of $25.00 is needed to open a Primary Savings.

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