7-7/7 Teller Hours

Cutting-edge technology doesn’t mean giving up the personal touch.

Coastal offers teller access seven days a week from 7 a.m. to 7 p.m.

Here’s how Coastal’s extended teller hours could help you bank better:

  • Coastal branches are open late for your convenience every weekday, so there's no need to skip lunch to do your banking
  • Teller service is also available from 7 a.m. to 7 p.m. on Saturdays and Sundays
  • Use our Personal Teller Machines on the weekend to make deposits, withdrawals, cash checks and make transfers while interacting with live tellers through video screens and a private audio network

We like to call it the next generation of banking.

At Coastal, we’ve put a new twist on the term “banker’s hours.” We know you have an active life and can’t always visit our branches during normal business hours. That’s why we’re open 12 hours a day—7 a.m. to 7 p.m., Monday through Friday. We also know that sometimes your busy schedule means that tasks like depositing a paycheck are best done on weekends.

That’s where our Advanced Banking comes in. It provides flexibility so you can put off banking chores until Saturday or Sunday without losing access to Coastal’s helpful, friendly tellers. Just enter one of our branch vestibules between 7 a.m. and 7 p.m. and approach an easy-to-use Personal Teller Machine. Using a video screen, you’ll be able to conduct business with a live teller. It’s fast, it’s easy and, best of all, it puts you in charge of the “banker’s hours.”

 

Frequently Asked Questions

The easiest way to start or change your direct deposit is to contact your employer's HR or Payroll Department or log into your Employer's Payroll Site. They will have you fill out a direct deposit authorization form. To complete this form, you will need to know Coastal's Routing Number, your full 14 digit Account Number, and the account type, such as Go Green Checking
Bank Name: Coastal Credit Union ABA/Routing Number: 253175494
If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to [email protected] Once we receive your request we will send the PIN to you in the mail.
You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option.  To change the PIN number on your credit card, simply call (888) 891 -2435.  You cannot choose or change the PIN on your ATM card.
There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

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