Holiday Schedule

Even we need to take a few days off every year.

Coastal’s Call Center is open every day except Christmas and Thanksgiving

Here are the highlights of Coastal’s holiday schedule:

  • Our branches and headquarters are closed most major holidays
  • Take care of your banking business through our Call Center (800-868-4262) 24 hours a day, every day, except for Christmas and Thanksgiving
  • You always can access Online Banking and Mobile Banking, 24/7/365

COASTAL'S 2023 Holiday Schedule

Branches &
Teller Service Call Center
New Year's Day
Monday, Jan 2
Closed Closed Open 24 hours
Martin Luther King Jr. Day
Monday, Jan 16
Closed Closed Open 24 hours
Presidents' Day
Monday, Feb 20
Closed Closed Open 24 hours
Sunday, April 9
Closed Closed Open 24 hours
Memorial Day
Monday, May 29
Closed Closed Open 24 hours
Juneteenth Day
Monday, June 19
Closed Closed Open 24 hours
Independence Day
Tuesday, July 4
Closed Closed Open 24 hours
Labor Day
Monday, Sep 4
Closed Closed Open 24 hours
Columbus Day
Monday, October 9
Closed Closed Open 24 hours
Veterans Day
Saturday, November 11
Closed Closed Open 24 hours
Thursday, Nov 23
Closed Closed Closed
Christmas Eve
Sunday, Dec 24
Closed Closed Open 24 hours
Christmas Day
Monday, Dec 25
Closed Closed Closed

Frequently Asked Questions

The easiest way to start or change your direct deposit is to contact your employer's HR or Payroll Department or log into your Employer's Payroll Site. They will have you fill out a direct deposit authorization form. To complete this form, you will need to know Coastal's Routing Number, your full 14 digit Account Number, and the account type, such as Go Green Checking
Bank Name: Coastal Credit Union ABA/Routing Number: 253175494
If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 which is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to [email protected].
You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option or call 1-866-762-0558. To change the PIN number on your credit card, simply call 1-888-891 -2435.
There is no charge to order a new card. However if you would like the card expedited, additional charges may apply.  If a card is lost or stolen, a replacement charge may apply in some instances.

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