If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to firstname.lastname@example.org. Once we receive your request we will send the PIN to you in the mail.
Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.
You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.
If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.
You may choose your PIN on both your debit and/or credit card. To change the PIN on your debit card, visit any Coastal ATM and choose the PIN change menu option. To change the PIN number on your credit card, simply call (888) 891 -2435. You cannot choose or change the PIN on your ATM card.
There is no charge to order a new card. However if you would like the card expedited, additional charges may apply. If a card is lost or stolen, a replacement charge may apply in some instances.
Not a Member Yet? Get the process started here.
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As a cooperative institution, Coastal Credit Union generally shares with all members the cost of providing individualized service to those who request it. Occasionally, situations arise which require a degree of personal service and an additional expense. This page outlines the fees and charges for those services. Fees are subject to change.
† Fee does not apply to minor accounts nor accounts with a balance equal to or greater than $250.00
‡ You can avoid this fee setting up Overdraft Line of Credit
5. $33.00 each time as item is presented for payment and sufficient funds are not available to cover it.
6. $31.00 a piece for the first two items, then $0.01 per item (following the first two items) per day.
* You can avoid this fee using Digital Banking
1. No monthly fee for balances above $1,500.
2. 50 free items per month ($0.50 per item thereafter).
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