If you have forgotten your PIN, please contact our Contact Center at 919-420-8000 that is available 24 hours a day for assistance. Representatives are available 7 days a week, 24 hours a day. Or you may send an email to firstname.lastname@example.org. Once we receive your request we will send the PIN to you in the mail.
Reordering checks couldn't be easier! You have a few ways to reorder your personal checks if you do not plan to make any additional changes with your name, address, or phone numbers.
You may reorder checks directly within Digital Banking, simply choose ""Order Checks"" from the Accounts Summary. You may also visit https://orderpoint.deluxe.com/personal-checks/home.htm. You may also call 877-838-5287 or stop by a branch location and speak to a representative.
If you would like to make changes to your checks (address, phone, etc.), please log in to Digital Banking to update your contact information by clicking the Account Services icon. Once the changes have been made, simply choose "Order Checks" from the Accounts Summary.
Not a Member Yet? Get the process started here.
Digital Banking or individual features within may be unavailable between 7:00PM and 11:00PM, on August 6th, while we perform scheduled maintenance.
Visit our COVID-19 page for details
We may need to close our branches if the weather is severe enough to warrant it. We’ll keep updating this page with relevant information. We’ll also submit branch closing information to WRAL, and post to our social media channels.
We’d like to take a moment to assure you that we are preparing for the storm and to make you aware of some services that should ensure access to your accounts.
We’re tracking the weather and executing our emergency plans if necessary, and will do whatever is necessary to ensure that our employees are safe while minimizing the impact to our members. Thank you for your understanding as we go through this together.
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Coastal Credit Union is not responsible for accuracy, security, content, or services offered by other websites; we encourage you to view privacy & security disclosures of all websites you visit as they may be different than those of Coastal Credit Union.
Visit our site again soon.